Privacy Policy
This Privacy Policy outlines how Latitude 27 ("the Company") collects, uses, discloses, and protects personal information obtained from clients in the course of providing military and security consulting and training services. The Company is committed to ensuring the privacy and security of personal information in accordance with Australian privacy laws and best practices.
1. Collection of Personal Information
The Company may collect personal information from Clients through various channels, including but not limited to in-person interactions, online forms, emails, and telephone conversations. Personal information may include, but is not limited to, the following:
Contact Information: Name, address, email address, phone number, and other relevant contact details.
Professional Information: Job title, organization name, and industry sector.
Payment Information: Financial information required for processing payments and invoices.
Security Needs and Requirements: Information provided by the Client related to their security needs, vulnerabilities, and risk assessment.
The Company collects personal information directly from Clients or their authorized representatives. In some cases, personal information may be collected from publicly available sources or third parties with the Client's consent or as permitted by law.
2. Use of Personal Information
The Company uses personal information provided by Clients for the following purposes:
Provision of Services: To deliver military and security consulting and training services as agreed upon with the Client, including conducting risk assessments, developing security strategies, providing training programs, and implementing security protocols.
Communication: To communicate with Clients regarding their engagement, provide updates, respond to inquiries, and address any concerns or issues.
Payment Processing: To process payments, issue invoices, and maintain financial records.
Compliance: To comply with legal and regulatory obligations, including but not limited to tax requirements, anti-money laundering laws, and security-related regulations.
Marketing and Promotions: With the Client's consent, the Company may use personal information to inform Clients about new services, promotions, or relevant industry updates.
The Company may also use aggregated and anonymized data for statistical analysis, research, and improving its services. This data does not personally identify any individual.
3. Disclosure of Personal Information
The Company may disclose personal information to third parties in the following circumstances:
Service Providers: The Company may engage trusted third-party service providers who assist in delivering its services, such as IT support, payment processors, and logistics providers. These service providers are contractually obligated to handle personal information securely and in accordance with applicable privacy laws.
Legal Compliance: The Company may disclose personal information if required to do so by law, court order, or legal process. The Company will also cooperate with law enforcement agencies and regulatory authorities as necessary.
Business Transactions: In the event of a merger, acquisition, or sale of all or part of the Company's assets, personal information may be transferred to the relevant third party involved in the transaction. The Company will take reasonable steps to ensure the privacy and security of personal information during such transfers.
The Company does not sell or rent personal information to third parties for marketing purposes.
4. Data Security
The Company employs appropriate technical and organizational measures to safeguard personal information against unauthorized access, disclosure, alteration, or destruction. These measures include but are not limited to secure data storage, restricted access controls, encryption, and regular monitoring of systems for potential vulnerabilities.
The Company regularly reviews and updates its security practices to ensure compliance with industry standards and best practices.
5. Data Retention
The Company retains personal information for as long as necessary to fulfill the purposes outlined in this Policy unless a longer retention period is required or permitted by law.
When personal information is no longer required, the Company will securely dispose of or anonymize it in a manner that ensures its confidentiality and integrity.
6. Access and Correction of Personal Information
Clients have the right to access and update their personal information held by the Company. Requests for access or correction should be made in writing to the Company's designated contact.
The Company will respond to access or correction requests in accordance with applicable privacy laws. In certain circumstances, the Company may refuse access or correction if permitted or required by law.
7. Third-Party Websites and Links
The Company's website or communication channels may contain links to third-party websites. This Privacy Policy does not apply to such websites, and the Company is not responsible for the privacy practices or content of third-party sites. Clients are advised to review the privacy policies of those websites before providing any personal information.
8. Updates to the Privacy Policy
The Company reserves the right to update this Privacy Policy from time to time. Any changes will be posted on the Company's website or communicated to Clients directly. Clients are encouraged to review the Privacy Policy periodically for any updates.
By engaging in any business activities with the Company, Clients acknowledge that they have read, understood, and agreed to the terms and practices outlined in this Privacy Policy.